Welcome to MQA | Melbourne Quality Assurance!
MQA was established in 2010 to supply affordable support to food businesses. There is a vast gap between costly and free support. With the ever-changing rules and regulations thrust upon business owners, MQA is able to supply information and documentation to these businesses.
MQA visits businesses and determines ways to improve or implement their quality assurance systems, therefore also assisting with management growth and company morale.
Janette Hughes is the founder of MQA. Specialists from various professions related to the food industry are used directly by the client to ensure costs are minimal.
Our Business Purpose: To assist small to medium business enterprises become certified in food safety and quality assured systems.
Our Mission Statement: MQA’s main priority is to consistently supply a service of the highest possible standard. We endeavour to maintain our existing clientele and secure new customers through a reliable and quality service.
MQA aspires to compete with leaders in the quality assurance industry and keep abreast of continually changing requirements of the ever-demanding food industry. Where appropriate, we shall invest in the training and development of all aspects that are required for the continual success of our business.
Our Customer Service Policy: All members of MQA contribute towards the positive service and commitment to our clients. It is our goal to maintain and fulfil the requirements and meet the expectations of our clientele whilst at the same time sustaining profitability. It is our philosophy to nurture an ongoing relationship with our clients whilst ensuring satisfaction with the relationship.
Our Client Scope
- Aged care and child care kitchens
- Cafes and restaurants
- Food manufacturers and food distributors
- New businesses
Click on the links below to learn more about our business: