About Us

Background of the Business

MQA was established in 2010 to supply affordable support to the food industry.  There is a vast gap between costly and free support.  With the ever-changing rules and regulations thrust upon business owners, MQA is able to supply information, documentation, and support to these businesses. 

MQA visits businesses and determines ways to improve or implement their quality assurance systems, therefore also assisting with management growth and company morale. 

Business Structure

MQA is solely owned by Janette Hughes. Specialists from various professions related to the food industry are used directly by the client to ensure costs are minimal.

Client Scope 

  • Aged care and childcare kitchens

  • Cafés and restaurants

  • Caterers

  • Food distributors

  • Food manufacturers 

  • Food warehouses

  • New businesses

  • Procurement only

  • Support businesses to the food industry

Business Purpose 

To assist small to medium business enterprises become certified in food safety and quality assured systems.

Business Activities

MQA are Melbourne-based quality assurance specialists for the food industry.  We focus our needs for small to medium sized businesses that require second-party assistance in the following areas:

  • Consultancy

  • Internal Auditing

  • Program Development (develop of quality management systems)

  • Program Implementation (assist with the implementation of quality management systems)

  • Continuous improvement (maintain or update quality management systems)

Quality assurance programs can be either implemented or improved upon in the following areas:

  • Administration

  • Food Safety

  • Human Resources

  • Occupational Health and Safety

  • Management and Company Information

 MQA looks at your business and determine ways to improve both productivity and morale.  

Our People

Janette Hughes

Quality Assurance Implementer

Although involved in the food manufacturing industry for over thirty-five years, it is Janette’s twelve years as a Business Manager that had given pursuit to Food Safety and Quality Assurance.  With a degree in Business Management, a diploma in Food Industry Quality Assurance Management, a certificate in Food Science, and Lead Auditing qualifications, it is these traits that are predominately implemented into our client’s businesses. 

Janette has assisted companies with improving their systems and processes by developing and implementing management policies and procedures and training staff members on these improvements. 

 Expertise

  • Business Manager

  • Development, Implementation and Management of Food Act, PrimeSafe, HACCP, and GFSI food safety programs

  • Internal Auditing of food safety systems alongside local and international standards  

  • Quality Assurance in Food Safety, Human Resources, Management, Occupational Health and Safety

Melbourne Quality Assurance

Helping you achieve food safety and quality assurance